Abstract
This book was written for students and professionals struggling to understand and address the mulitple contextual influences that affect their everyday work. Based on complexity theory, which describes the interconnectedness of human systems, this book examines the contextual forces that shape interactions with clients and consumers, whatever the setting or environment.
Original language | English |
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Place of Publication | Sydney |
Publisher | Elsevier |
ISBN (Print) | 9780729537537 |
Publication status | Published - 2005 |
Externally published | Yes |
Keywords
- Occupations --Textbooks