Organisational justice: a hospitality shift worker contextual perspective

Sarah Chan, Denise M. Jepsen

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.
Original languageEnglish
Title of host publicationIERA 2009 17th Annual Conference
Subtitle of host publicationBook of Proceedings
PublisherInternational Employment Relations Association
Pages1-18
Number of pages18
Publication statusPublished - 2009
Externally publishedYes
Event17th Annual International Employment Relations Association Conference and Symposium IERA - Bangkok, Thailand
Duration: 29 Jun 20091 Jul 2009

Conference

Conference17th Annual International Employment Relations Association Conference and Symposium IERA
CountryThailand
CityBangkok
Period29/06/091/07/09

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