Organisational justice: a hospitality shift worker contextual perspective

Sarah Chan; Denise M. Jepsen

Organisational justice: a hospitality shift worker contextual perspective

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution

Abstract

Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.

Original language	English
Title of host publication	IERA 2009 17th Annual Conference
Subtitle of host publication	Book of Proceedings
Publisher	International Employment Relations Association
Pages	1-18
Number of pages	18
Publication status	Published - 2009
Externally published	Yes
Event	17th Annual International Employment Relations Association Conference and Symposium IERA - Bangkok, Thailand Duration: 29 Jun 2009 → 1 Jul 2009

Conference

Conference	17th Annual International Employment Relations Association Conference and Symposium IERA
Country/Territory	Thailand
City	Bangkok
Period	29/06/09 → 1/07/09

Cite this

@inproceedings{aac0d44fcb794ef59b02d6a51ab7b7fd,

title = "Organisational justice: a hospitality shift worker contextual perspective",

abstract = "Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.",

author = "Sarah Chan and Jepsen, {Denise M.}",

year = "2009",

language = "English",

pages = "1--18",

booktitle = "IERA 2009 17th Annual Conference",

publisher = "International Employment Relations Association",

note = "17th Annual International Employment Relations Association Conference and Symposium IERA ; Conference date: 29-06-2009 Through 01-07-2009",

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AU - Chan, Sarah

AU - Jepsen, Denise M.

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N2 - Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.

AB - Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.

M3 - Conference proceeding contribution

SP - 1

EP - 18

BT - IERA 2009 17th Annual Conference

PB - International Employment Relations Association

Y2 - 29 June 2009 through 1 July 2009

ER -

Organisational justice: a hospitality shift worker contextual perspective

Abstract

Conference

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