Organisational justice: a hospitality shift worker contextual perspective

Few studies have examined the effect of organisational justice on workplace relationships and attitudes of shift workers. This study uses a full four factor model of organisational justice to investigate justice perceptions of shift workers in the specific hospitality context of employees in registered clubs. Using a social exchange perspective of the employment relationship, responses from a total of 501 employees in three clubs were analysed. Inconsistent results were found across the three clubs on employees workplace relationships including leader-member exchange (LMX) and perceived organisational support (POS) and their work attitudes of job satisfaction, organisational commitment and their intention to quit.