Organisational members' commitment to professional associations

Civilai Terawatanavong; Cynthia M. Webster

Organisational members' commitment to professional associations

Civilai Terawatanavong, Cynthia M. Webster

Department of Management

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

Professional associations (PAs) are normative institutions whose tasks are to support members’ activities and use social obligation requirements to induce socially accepted behaviours within business networks (Grewal and Dharwadkar, 2002, p. 85). It is recognised that professional associations provide contexts in which members socially interact to create and deliver benefits shared by their members (Gruen, Summers and Acito, 2000). This paper proposes a conceptual model of organisational members’ commitment to professional associations. Three dimensions of commitment – continuance, normative, and affective – are identified as mediators between organisational member’s characteristics (expertise, service consumption, formal participation, and social embeddedness) and relational outcomes (acquiescence, retention, coproduction, and advocacy).

Original language	English
Title of host publication	ANZMAC 2005
Subtitle of host publication	conference proceedings : broadening the boundaries
Editors	Sharon Purchase
Place of Publication	Fremantle, WA
Publisher	ANZMAC
Pages	1-7
Number of pages	7
ISBN (Print)	064645546X
Publication status	Published - 2005
Event	Australian and New Zealand Marketing Academy Conference (2005) - Fremantle, WA Duration: 5 Dec 2005 → 7 Dec 2005

Conference

Conference	Australian and New Zealand Marketing Academy Conference (2005)
City	Fremantle, WA
Period	5/12/05 → 7/12/05

Keywords

professional associations
commitment
organisational characteristics

Access to Document

http://smib.vuw.ac.nz:8081/WWW/ANZMAC2005/cd-site/pdfs/7-Business-Interaction-Rel/7-Terawatanavong.pdf

Cite this

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title = "Organisational members' commitment to professional associations",

abstract = "Professional associations (PAs) are normative institutions whose tasks are to support members{\textquoteright} activities and use social obligation requirements to induce socially accepted behaviours within business networks (Grewal and Dharwadkar, 2002, p. 85). It is recognised that professional associations provide contexts in which members socially interact to create and deliver benefits shared by their members (Gruen, Summers and Acito, 2000). This paper proposes a conceptual model of organisational members{\textquoteright} commitment to professional associations. Three dimensions of commitment – continuance, normative, and affective – are identified as mediators between organisational member{\textquoteright}s characteristics (expertise, service consumption, formal participation, and social embeddedness) and relational outcomes (acquiescence, retention, coproduction, and advocacy).",

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author = "Civilai Terawatanavong and Webster, {Cynthia M.}",

year = "2005",

language = "English",

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note = "Australian and New Zealand Marketing Academy Conference (2005) ; Conference date: 05-12-2005 Through 07-12-2005",

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Terawatanavong, C & Webster, CM 2005, Organisational members' commitment to professional associations. in S Purchase (ed.), ANZMAC 2005: conference proceedings : broadening the boundaries. ANZMAC, Fremantle, WA, pp. 1-7, Australian and New Zealand Marketing Academy Conference (2005), Fremantle, WA, 5/12/05. <http://smib.vuw.ac.nz:8081/WWW/ANZMAC2005/cd-site/pdfs/7-Business-Interaction-Rel/7-Terawatanavong.pdf>

TY - GEN

T1 - Organisational members' commitment to professional associations

AU - Terawatanavong, Civilai

AU - Webster, Cynthia M.

PY - 2005

Y1 - 2005

N2 - Professional associations (PAs) are normative institutions whose tasks are to support members’ activities and use social obligation requirements to induce socially accepted behaviours within business networks (Grewal and Dharwadkar, 2002, p. 85). It is recognised that professional associations provide contexts in which members socially interact to create and deliver benefits shared by their members (Gruen, Summers and Acito, 2000). This paper proposes a conceptual model of organisational members’ commitment to professional associations. Three dimensions of commitment – continuance, normative, and affective – are identified as mediators between organisational member’s characteristics (expertise, service consumption, formal participation, and social embeddedness) and relational outcomes (acquiescence, retention, coproduction, and advocacy).

AB - Professional associations (PAs) are normative institutions whose tasks are to support members’ activities and use social obligation requirements to induce socially accepted behaviours within business networks (Grewal and Dharwadkar, 2002, p. 85). It is recognised that professional associations provide contexts in which members socially interact to create and deliver benefits shared by their members (Gruen, Summers and Acito, 2000). This paper proposes a conceptual model of organisational members’ commitment to professional associations. Three dimensions of commitment – continuance, normative, and affective – are identified as mediators between organisational member’s characteristics (expertise, service consumption, formal participation, and social embeddedness) and relational outcomes (acquiescence, retention, coproduction, and advocacy).

KW - professional associations

KW - commitment

KW - organisational characteristics

M3 - Conference proceeding contribution

SN - 064645546X

SP - 1

EP - 7

BT - ANZMAC 2005

A2 - Purchase, Sharon

PB - ANZMAC

CY - Fremantle, WA

T2 - Australian and New Zealand Marketing Academy Conference (2005)

Y2 - 5 December 2005 through 7 December 2005

ER -

Organisational members' commitment to professional associations

Abstract

Conference

Keywords

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