Organizational culture, social capital, and knowledge management: An integrated model

Leila Afshari*, Ali Hadian Nasab, Geoff Dickson

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

12 Citations (Scopus)

Abstract

This study examined the mediating role of social capital on the relationship between organizational culture and knowledge management. Data were obtained from bank employees in Iran. After a screening process, the data from a sample of 127 employees was used to test the mediation model using structural equation modeling (SEM). The results indicated that organizational culture had a significant positive effect on knowledge management and social capital. Furthermore, social capital had a significant positive effect on knowledge management confirming the mediating role of social capital. The current research contributes to the knowledge management literature by exploring a plausible explanation for the strong relationships between organizational culture and knowledge management. This study encourages practitioners to develop social capital and mutual trust among employees to promote effective knowledge management practices.
Original languageEnglish
Pages (from-to)52-66
Number of pages15
JournalInternational Journal of Knowledge Management (IJKM)
Volume16
Issue number2
DOIs
Publication statusPublished - 1 Apr 2020
Externally publishedYes

Keywords

  • Bank
  • Knowledge Management
  • Knowledge Transfer
  • Organizational Culture
  • Organizational Learning
  • SEM
  • Social Capital
  • Structural Equation Modeling

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