Outsourcing maintenance in complex process industries: managing firm capabilities in lock-in effect

Jane Maley, Christian Kowalkowski, Staffan Brege, Sergio Biggemann

Research output: Contribution to journalArticleResearchpeer-review

Abstract

Purpose - The aim of the article is to analyze the rationale for choice of suppliers and the influence these decisions have on the firm’s capabilities.Design/methodology/approach - We examine the choice of in-house operations versus buying maintenance in the Swedish mining industry through a qualitative case study approach.
Findings - The findings reveal a strong tendency to outsource maintenance.
Research limitations/implications - This in turn has a strong influence on the firm’s capabilities and long-term competitive advantage and sustainability.
Practical implications - Based on the empirical findings, we comment on the strength and weaknesses of the different outsourcing and attempt to find practical solutions that assist the firm in creating competitive advantage.
Originality/value - The unique contribution of this study is that it extends prior firm capabilities studies by investigating the impact of capability loss specifically in complex, intricate maintenance processes in a dynamic industry.
LanguageEnglish
Pages801-825
Number of pages25
JournalAsia Pacific Journal of Marketing and Logistics
Volume27
Issue number5
DOIs
Publication statusPublished - 2015
Externally publishedYes

Fingerprint

Lock-in effect
Process industry
Firm capabilities
Outsourcing
Competitive advantage
Mining industry
Sustainability
Industry dynamics
Rationale
Suppliers
Design methodology

Cite this

Maley, Jane ; Kowalkowski, Christian ; Brege, Staffan ; Biggemann, Sergio. / Outsourcing maintenance in complex process industries : managing firm capabilities in lock-in effect. In: Asia Pacific Journal of Marketing and Logistics. 2015 ; Vol. 27, No. 5. pp. 801-825.
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Outsourcing maintenance in complex process industries : managing firm capabilities in lock-in effect. / Maley, Jane; Kowalkowski, Christian; Brege, Staffan; Biggemann, Sergio.

In: Asia Pacific Journal of Marketing and Logistics, Vol. 27, No. 5, 2015, p. 801-825.

Research output: Contribution to journalArticleResearchpeer-review

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