Pathways to quality: A framework for cost-effective team quality improvement and multiprofessional audit

John Øvretveit*

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)

Abstract

Process-analysis approaches to quality improvement are more cost-effective than many standards-based quality assurance approaches, and more useful to practitioners seeking to improve the quality of their team services. The paper describes a framework for analysing a patient's path through a service. It describes the use of the framework for multidisciplinary quality audit, for team development and for quality costing.

Original languageEnglish
Pages (from-to)329-333
Number of pages5
JournalJournal of Interprofessional Care
Volume8
Issue number3
DOIs
Publication statusPublished - 1994
Externally publishedYes

Keywords

  • Continuous quality improvement
  • Patient participation
  • Quality assurance
  • Team quality improvement

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