Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients

Michela Tanzini; Elena Beleffi; Stefano Guidi; Francesco Ranzani; Johanna Westbrook

Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients

Michela Tanzini, Elena Beleffi, Stefano Guidi, Francesco Ranzani, Johanna Westbrook

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

Healthcare systems are increasingly complex and care processes imply risks related to clinical practice. Considering the complexity and flexibility in which care is provided, patients and citizens play a key role in promoting a better and safer care experience. GRC performed a pre-post intervention observational study of nurses preparing and administering medications. The patients intervention mainly focused on the design and implementation of an information flyer and the health education tools outlined to create awareness in patients and family members of increased readability and effectiveness of the communication tools. 176 questionnaires were completed by hospitalised patients or relatives at three major teaching hospitals: the results are reported. A wider patient engagement in patient safety projects requires more investments in patients education and more organisational efforts to let patient involvement become a systemic good practice.

Original language	English
Title of host publication	Quaderno del Congresso SIE 2022
Subtitle of host publication	L’ergonomia gentile, per la salute, la sicurezza e la felicità - Proceeding book
Place of Publication	Italy
Publisher	Societa Italiana di Ergonomia e Fattori Umani
Pages	39-44
Number of pages	6
ISBN (Electronic)	9791221014563
Publication status	Published - 16 Aug 2022
Event	XII Congresso nazionale della Società Italiana di Ergonomia e Fattori Umani – SIE2022 - Lucca, Italy Duration: 2 May 2022 → 4 May 2022

Conference

Conference	XII Congresso nazionale della Società Italiana di Ergonomia e Fattori Umani – SIE2022
Country/Territory	Italy
City	Lucca
Period	2/05/22 → 4/05/22

Keywords

Co-creation
Evaluation communication tools
Observational studies
Interruptions
Patient Engagement

Cite this

Tanzini, M., Beleffi, E., Guidi, S., Ranzani, F., & Westbrook, J. (2022). Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients. In Quaderno del Congresso SIE 2022: L’ergonomia gentile, per la salute, la sicurezza e la felicità - Proceeding book (pp. 39-44). Societa Italiana di Ergonomia e Fattori Umani.

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Tanzini, M, Beleffi, E, Guidi, S, Ranzani, F & Westbrook, J 2022, Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients. in Quaderno del Congresso SIE 2022: L’ergonomia gentile, per la salute, la sicurezza e la felicità - Proceeding book. Societa Italiana di Ergonomia e Fattori Umani, Italy, pp. 39-44, XII Congresso nazionale della Società Italiana di Ergonomia e Fattori Umani – SIE2022, Lucca, Italy, 2/05/22.

Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients. / Tanzini, Michela; Beleffi, Elena; Guidi, Stefano et al.
Quaderno del Congresso SIE 2022: L’ergonomia gentile, per la salute, la sicurezza e la felicità - Proceeding book. Italy: Societa Italiana di Ergonomia e Fattori Umani, 2022. p. 39-44.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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Patient safety interventions towards suitability and effectiveness: co-producing communication tools with patients

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