Objective: To analyze how the world's main healthcare accreditation systems approach issues concerning patients' rights. Material and method: The main hospital accreditation systems were studied, using a qualitative methodology for text analysis. Patients' rights standards from several accreditation systems were grouped and organized on the basis of the subject they covered. Nine main subjects of study were established: patient information, privacy, care and emotional support, patient protection, protection of autonomy, organ donation, code of patients' rights, expression of complaints and legal claims, the organization's code of ethics, and new rights. Results: Not all the accreditation systems studied include a chapter on patients' rights. Despite the differences observed in the way accreditation systems cover issues concerning patients' rights, both in the depth of their analysis and in the specific aspects covered by the standards, all the accreditation systems studied cover this issue, although not always in an independent chapter. Conclusions: The review performed illustrates the growing importance of issues concerning patients' rights in accreditation systems.
|Number of pages||10|
|Journal||Revista de Calidad Asistencial|
|Publication status||Published - Sep 2005|
- Patients' rights