Performance appraisals in MNCs: do they influence the psychological contract? A study of Australian subsidiaries

Jane Maley

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

Complications in executing performance appraisals have been commonly reported. In spite of this, little is known about the conduct of performance appraisals for host country managers. These managers are usually isolated from their manager and it could therefore be expected that they would experience difficulties in the conduct of their performance appraisal. This paper examines the extent, nature and limitations of performance appraisals and the subsequent impact that these issues may have on the psychological contract for host country managers in a sector of the healthcare industry in Australia. The study found that the performance appraisal process was influenced by the emphasis given to the bottom line and the relationship with the supervisor. Furthermore, the findings suggest that the host country manager’s experience of the appraisal often results in the manager perceiving a violation of their psychological contract with the company. The author argues that integrating the frames of performance appraisal and the psychological contract provides a more comprehensive understanding of the employee-employer relationship in an international setting.
Original languageEnglish
Title of host publicationProceedings of the 22nd ANZAM Conference
Subtitle of host publicationmanaging in the Pacific century
Place of PublicationAuckland, New Zealand
PublisherPromaco Conventions
Pages1-18
Number of pages18
ISBN (Print)1863081488
Publication statusPublished - 2008
Externally publishedYes
EventAustralian and New Zealand Academy of Management Conference (22nd : 2008) - Auckland, New Zealand
Duration: 2 Dec 20085 Dec 2008

Conference

ConferenceAustralian and New Zealand Academy of Management Conference (22nd : 2008)
CountryNew Zealand
CityAuckland
Period2/12/085/12/08

Keywords

  • performance appraisal
  • psychological contract
  • host country manager
  • Australia

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