| Original language | English |
|---|---|
| Title of host publication | PMA 2004 |
| Subtitle of host publication | Public and Private Conference |
| Editors | A. Neely, M. Kennerley, A. Walters |
| Place of Publication | Cranfield UK |
| Publisher | Centre for Business Performance |
| Pages | 283-290 |
| Number of pages | 8 |
| ISBN (Print) | 0953376133 |
| Publication status | Published - 2004 |
| Event | PMA 2004: Public and Private Conference - Edinburgh, UK Duration: 28 Jul 2004 → 30 Jul 2004 |
Conference
| Conference | PMA 2004: Public and Private Conference |
|---|---|
| City | Edinburgh, UK |
| Period | 28/07/04 → 30/07/04 |
Cite this
Cuganesan, S. (2004). Performance Management within Anticipatory Customer Regimes: An Ethnography of a Financial Services Organisation. In A. Neely, M. Kennerley, & A. Walters (Eds.), PMA 2004: Public and Private Conference (pp. 283-290). Cranfield UK: Centre for Business Performance.