Performance Management within Anticipatory Customer Regimes: An Ethnography of a Financial Services Organisation

Suresh Cuganesan

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Original languageEnglish
Title of host publicationPMA 2004
Subtitle of host publicationPublic and Private Conference
EditorsA. Neely, M. Kennerley, A. Walters
Place of PublicationCranfield UK
PublisherCentre for Business Performance
Pages283-290
Number of pages8
ISBN (Print)0953376133
Publication statusPublished - 2004
EventPMA 2004: Public and Private Conference - Edinburgh, UK
Duration: 28 Jul 200430 Jul 2004

Conference

ConferencePMA 2004: Public and Private Conference
CityEdinburgh, UK
Period28/07/0430/07/04

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