Performance Management within Anticipatory Customer Regimes: An Ethnography of a Financial Services Organisation

Suresh Cuganesan

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Original language	English
Title of host publication	PMA 2004
Subtitle of host publication	Public and Private Conference
Editors	A. Neely, M. Kennerley, A. Walters
Place of Publication	Cranfield UK
Publisher	Centre for Business Performance
Pages	283-290
Number of pages	8
ISBN (Print)	0953376133
Publication status	Published - 2004
Event	PMA 2004: Public and Private Conference - Edinburgh, UK Duration: 28 Jul 2004 → 30 Jul 2004

Conference	PMA 2004: Public and Private Conference
City	Edinburgh, UK
Period	28/07/04 → 30/07/04

Cite this

@inproceedings{1a6a8d0682d04564852949fc9eade63d,

title = "Performance Management within Anticipatory Customer Regimes: An Ethnography of a Financial Services Organisation",

author = "Suresh Cuganesan",

year = "2004",

language = "English",

isbn = "0953376133",

pages = "283--290",

editor = "A. Neely and M. Kennerley and A. Walters",

booktitle = "PMA 2004",

publisher = "Centre for Business Performance",

note = "PMA 2004: Public and Private Conference ; Conference date: 28-07-2004 Through 30-07-2004",

}

Performance Management within Anticipatory Customer Regimes: An Ethnography of a Financial Services Organisation. / Cuganesan, Suresh.
PMA 2004: Public and Private Conference. ed. / A. Neely; M. Kennerley; A. Walters. Cranfield UK: Centre for Business Performance, 2004. p. 283-290.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

TY - GEN

T1 - Performance Management within Anticipatory Customer Regimes

T2 - PMA 2004: Public and Private Conference

AU - Cuganesan, Suresh

PY - 2004

Y1 - 2004

M3 - Conference proceeding contribution

SN - 0953376133

SP - 283

EP - 290

BT - PMA 2004

A2 - Neely, A.

A2 - Kennerley, M.

A2 - Walters, A.

PB - Centre for Business Performance

CY - Cranfield UK

Y2 - 28 July 2004 through 30 July 2004

ER -