Performance measurement of CIM users

Norma Harrison*, Robyn Veal

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review


Manufacturing companies using high technology have made significant financial investments in the purchase of computer hardware, software and sophisticated shop floor machinery, in addition to staff time and training. This study examines the nature of this investment, and in particular, how performance of the investment is assessed in four leading Australian manufacturing companies. The evaluation undertaken uses and makes an assessment of the methods used in light of recommended practice in the literature. The results are analysed in terms of each individual company's culture, decision making and implementation strategies, and general environment.

Original languageEnglish
Pages (from-to)176-183
Number of pages8
JournalComputer Integrated Manufacturing Systems
Issue number3
Publication statusPublished - 1991
Externally publishedYes


  • Computer integrated manufacturing
  • investment performance
  • strategy


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