Persona development and educational needs to support informal caregivers

Zeina Al Awar, Craig Kuziemsky*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

6 Citations (Scopus)
55 Downloads (Pure)


Informal caregivers are playing an increasing role in community based care delivery. Research is needed that looks at the educational needs of informal caregivers as a precursor to HIT design to support community care delivery. A challenge is informal caregivers have very diverse educational needs. Personas are an approach to describe user characteristics as part of systems design and this approach could be used to understand and categorize the various educational needs of informal caregivers. This paper addresses this research need and provides a method for persona development and the identification of educational needs for informal caregivers.

Original languageEnglish
Title of host publicationInformatics for health
Subtitle of host publicationconnected citizen-led wellness and population health
EditorsRebecca Randell, Ronald Cornet, Colin McCowan, Niels Peek, Philip J. Scott
Place of PublicationAmsterdam
PublisherIOS Press
Number of pages5
ISBN (Electronic)9781614997535
ISBN (Print)9781614997528
Publication statusPublished - 2017
Externally publishedYes
EventInformatics for Health - Manchester, United Kingdom
Duration: 24 Apr 201726 Apr 2017

Publication series

NameStudies in Health Technology and Informatics
ISSN (Print)09269630
ISSN (Electronic)18798365


ConferenceInformatics for Health
Country/TerritoryUnited Kingdom

Bibliographical note

Copyright European Federation for Medical Informatics (EFMI) and IOS Press 2017. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.


  • health education
  • informal caregiver
  • Persona
  • tailoring


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