TY - JOUR
T1 - Perspectives of patients, nurses, and nephrologists about electronic symptom monitoring with feedback in hemodialysis care
AU - Viecelli, Andrea K.
AU - Duncanson, Emily
AU - Bennett, Paul N.
AU - D'Antoine, Matilda
AU - Dansie, Kathryn
AU - Handke, William
AU - Tong, Allison
AU - Palmer, Suetonia
AU - Jesudason, Shilpanjali
AU - McDonald, Stephen
AU - Morton, Rachael L.
AU - Symptom Monitoring With Feedback Trial (SWIFT) Investigators
AU - Jose, Matthew
AU - Brown, Chris
AU - Laranjo, Liliana
AU - Caskey, Fergus
AU - Couchoud, Cecile
AU - Johnson, David
AU - Harris, David
AU - Walker, Rachael
AU - Coiera, Enrico
AU - Hawley, Carmel
AU - Simes, R. John
PY - 2022/8
Y1 - 2022/8
N2 - Rationale & Objective: Patients receiving hemodialysis experience high symptom burden and low quality of life (QOL). Electronic patient-reported outcome measures (e-PROMs) monitoring with feedback to clinicians may be an acceptable intervention to improve health-related QOL for patients receiving hemodialysis. This study explored patient and clinician perspectives on e-PROMs monitoring with feedback to clinicians.Study Design: Qualitative study.Setting & Participants: 41 participants (12 patients, 13 nephrologists, 16 dialysis nurses) who participated in a 6-month feasibility pilot study of adults receiving facility-based hemodialysis across 4 Australian units. The intervention consisted of electronic symptom monitoring with feedback to clinicians, who also received evidence-based symptom management recommendations to improve health-related QOL.Analytical Approach: Semistructured interviews and focus group discussions explored the feasibility and acceptability of e-PROMs monitoring with feedback to clinicians. We conducted a thematic analysis of transcripts.Results: We identified 4 themes: enabling efficient, systematic, and multidisciplinary patient-centered care; experiencing limited data and options for symptom management; requiring familiarity with technology and processes; and identifying barriers and competing priorities. While insufficient patient engagement, logistic/technical challenges, and delayed symptom feedback emerged as barriers to implementation, active engagement by nurses in encouraging and supporting patients during survey completion and clinicians' prompt action after symptom feedback were considered to be facilitators to implementation.Limitations: Limited generalizability due to inclusion of English-speaking participants only.Conclusions: Patients, nurses, and nephrologists considered e-PROMs monitoring with feedback to clinicians feasible for symptom management in hemodialysis. Clinician engagement, patient support, reliable technology, timely symptom feedback, and interventions to address symptom burden are likely to improve its implementation within research and clinical settings.
AB - Rationale & Objective: Patients receiving hemodialysis experience high symptom burden and low quality of life (QOL). Electronic patient-reported outcome measures (e-PROMs) monitoring with feedback to clinicians may be an acceptable intervention to improve health-related QOL for patients receiving hemodialysis. This study explored patient and clinician perspectives on e-PROMs monitoring with feedback to clinicians.Study Design: Qualitative study.Setting & Participants: 41 participants (12 patients, 13 nephrologists, 16 dialysis nurses) who participated in a 6-month feasibility pilot study of adults receiving facility-based hemodialysis across 4 Australian units. The intervention consisted of electronic symptom monitoring with feedback to clinicians, who also received evidence-based symptom management recommendations to improve health-related QOL.Analytical Approach: Semistructured interviews and focus group discussions explored the feasibility and acceptability of e-PROMs monitoring with feedback to clinicians. We conducted a thematic analysis of transcripts.Results: We identified 4 themes: enabling efficient, systematic, and multidisciplinary patient-centered care; experiencing limited data and options for symptom management; requiring familiarity with technology and processes; and identifying barriers and competing priorities. While insufficient patient engagement, logistic/technical challenges, and delayed symptom feedback emerged as barriers to implementation, active engagement by nurses in encouraging and supporting patients during survey completion and clinicians' prompt action after symptom feedback were considered to be facilitators to implementation.Limitations: Limited generalizability due to inclusion of English-speaking participants only.Conclusions: Patients, nurses, and nephrologists considered e-PROMs monitoring with feedback to clinicians feasible for symptom management in hemodialysis. Clinician engagement, patient support, reliable technology, timely symptom feedback, and interventions to address symptom burden are likely to improve its implementation within research and clinical settings.
KW - Electronic PROMs
KW - electronic survey
KW - end-stage renal disease (ESRD)
KW - feasibility
KW - focus group
KW - hemodialysis
KW - interviews
KW - patient-centered health care
KW - patient-reported outcome measures (PROMs)
KW - qualitative research
KW - quality of life (QOL)
KW - symptom assessment
KW - symptom management
KW - technology acceptance
UR - http://www.scopus.com/inward/record.url?scp=85128186082&partnerID=8YFLogxK
U2 - 10.1053/j.ajkd.2021.12.007
DO - 10.1053/j.ajkd.2021.12.007
M3 - Article
C2 - 35085687
SN - 0272-6386
VL - 80
SP - 215-226.e1
JO - American Journal of Kidney Diseases
JF - American Journal of Kidney Diseases
IS - 2
ER -