Research on the impact of hospital technology on medication safety usually focuses on prescribing and administration. Less is known about the pharmacy-related processes of reviewing, ordering and dispensing medications and how technology supports this work. We carried out a qualitative exploratory study of a hospital in England (UK) with the aim of gaining insight into processes of digitalisation. We found that hospital pharmacy staff perform safety work with technology aiming to prevent harm, such as 'scaffolding' people's thinking processes, or linking-up unintegrated systems. Their work seems to 'interweave' safety in between others' medication activities, but they do so sometimes struggling with technological deficiencies.
|Title of host publication||Connecting the System to Enhance the Practitioner and Consumer Experience in Healthcare|
|Subtitle of host publication||Selected Papers from the 26th Australian National Health Informatics Conference (HIC 2018)|
|Editors||Elizabeth Cummings, Angela Ryan, Louise K. Schaper|
|Place of Publication||Amsterdam|
|Number of pages||7|
|Publication status||Published - 2018|
|Event||26th Australian National Health Informatics Conference (HIC 2018) - Sydney, Australia|
Duration: 29 Jul 2018 → 1 Aug 2018
|Name||Studies in health technology and informatics|
|Conference||26th Australian National Health Informatics Conference (HIC 2018)|
|Period||29/07/18 → 1/08/18|
Bibliographical noteCopyright the Author(s) and IOS Press 2018. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.
- Hospital Pharmacy
- Medication Safety
- Patient Safety