Process reengineering in academic libraries: shifting to client-centered resource provision

Maxine Brodie; Neil McLean

Process reengineering in academic libraries: shifting to client-centered resource provision

Maxine Brodie, Neil McLean

Research output: Contribution to journal › Article

Abstract

The emergence of networked information services is challenging traditional forms of academic information delivery. This article examines the potential of business process reengineering to address this challenge through creation of a new client-centered paradigm for information resource provision that will strengthen the partnerships between all information professionals.

Original language	English
Pages (from-to)	40-46
Number of pages	7
Journal	Cause/effect
Volume	18
Issue number	2
Publication status	Published - 1995

Keywords

academic libraries
process reengineering

Cite this

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title = "Process reengineering in academic libraries: shifting to client-centered resource provision ",

abstract = "The emergence of networked information services is challenging traditional forms of academic information delivery. This article examines the potential of business process reengineering to address this challenge through creation of a new client-centered paradigm for information resource provision that will strengthen the partnerships between all information professionals.",

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author = "Maxine Brodie and Neil McLean",

year = "1995",

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M3 - Article

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VL - 18

SP - 40

EP - 46

JO - Cause/effect

JF - Cause/effect

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Process reengineering in academic libraries: shifting to client-centered resource provision

Abstract

Keywords

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