Project management success factors in an Australian SME

Mandy Cen, Peter Busch

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


The literature analyses the project management areas of knowledge in the IT industry focusing on the Triple Constraint. The IT organisation here is a small and medium enterprise (SME) where we examine the influences of project management through questionnaires relating to the triple constraint and concepts of success in project management. This paper explores how project management influences projects in an IT company - company X; and how project management can provide success in projects in SMEs to achieve increase in efficiency and productivity leading to project success and potentially competitive advantage. The research uses qualitative measures to establish the influence of project management and identify success factors of the SME projects between the project team and client when delivering IT services. The study revealed that management areas with greatest impact on project success were time, cost and quality.
Original languageEnglish
Title of host publicationProceedings of the 34th International Business Information Management Association Conference
Subtitle of host publicationVision 2025: Education Excellence and Management of Innovations through Sustainable Economic Competitive Advantage
EditorsKhalid S. Soliman
Place of PublicationMadrid, Spain
PublisherInternational Business Information Management Association (IBIMA)
Number of pages14
ISBN (Electronic)9780999855133
Publication statusPublished - 2019
EventInternational Business Information Management Association Conference (34th : 2019) - Madrid, Spain
Duration: 13 Nov 201914 Nov 2019


ConferenceInternational Business Information Management Association Conference (34th : 2019)
Abbreviated titleIBIMA 34


  • Project Management
  • Survey
  • Triple Constraint
  • Australia
  • SME


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