@inproceedings{e5f189c761804399b7a35390e8cfc953,
title = "Prospects for the 21st century: configuration as a quality - revisiting The Body Shop International",
author = "Yvon Dufour and Lise Lamothe",
year = "2002",
language = "English",
pages = "1--7",
editor = "Mary Barrett",
booktitle = "Proceedings of the VIth IFSAM World Congress",
publisher = "Griffith University",
note = "VIth International Federation of Scholarly Academy of Management (IFSAM) World Congress ; Conference date: 10-07-2002 Through 13-07-2002",
}