Prototyping an online elective surgery waitlist management system

Manning Li; Andrzej Ceglowski; Tjung Rendy Lesmana

doi:10.1109/HICSS.2011.352

Prototyping an online elective surgery waitlist management system

Manning Li^*, Andrzej Ceglowski, Tjung Rendy Lesmana

^*Corresponding author for this work

School of Computing

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

Abstract

Excessive waiting time for elective surgery and a lack of information regarding patient's status in the waiting list have left the patients upset and unsatisfied while waiting for their turn to receive the treatment. The situation was made worse by inefficient waitlist management that possibly results in unexpected delay and negative impacts on the health condition of the patients. In this paper, we investigate current waitlist management systems implemented in Australia's five states and suggest a design prototype that could better address patient needs and empower them by providing personalised information about their waitlist status and decision support on implications of changing their preferences.

Original language	English
Title of host publication	Proceedings of the 44th Annual Hawaii International Conference on System Sciences, HICSS-44 2010
Editors	Ralph H. Sprague
Pages	1-10
Number of pages	10
DOIs	https://doi.org/10.1109/HICSS.2011.352
Publication status	Published - 2011
Event	44th Hawaii International Conference on System Sciences, HICSS-44 2010 - Koloa, Kauai, HI, United States Duration: 4 Jan 2011 → 7 Jan 2011

Other

Other	44th Hawaii International Conference on System Sciences, HICSS-44 2010
Country/Territory	United States
City	Koloa, Kauai, HI
Period	4/01/11 → 7/01/11

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10.1109/HICSS.2011.352

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title = "Prototyping an online elective surgery waitlist management system",

abstract = "Excessive waiting time for elective surgery and a lack of information regarding patient's status in the waiting list have left the patients upset and unsatisfied while waiting for their turn to receive the treatment. The situation was made worse by inefficient waitlist management that possibly results in unexpected delay and negative impacts on the health condition of the patients. In this paper, we investigate current waitlist management systems implemented in Australia's five states and suggest a design prototype that could better address patient needs and empower them by providing personalised information about their waitlist status and decision support on implications of changing their preferences.",

author = "Manning Li and Andrzej Ceglowski and Lesmana, {Tjung Rendy}",

year = "2011",

doi = "10.1109/HICSS.2011.352",

language = "English",

isbn = "9780769542829",

pages = "1--10",

editor = "Sprague, {Ralph H.}",

booktitle = "Proceedings of the 44th Annual Hawaii International Conference on System Sciences, HICSS-44 2010",

note = "44th Hawaii International Conference on System Sciences, HICSS-44 2010 ; Conference date: 04-01-2011 Through 07-01-2011",

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Li, M, Ceglowski, A & Lesmana, TR 2011, Prototyping an online elective surgery waitlist management system. in RH Sprague (ed.), Proceedings of the 44th Annual Hawaii International Conference on System Sciences, HICSS-44 2010., 5718534, pp. 1-10, 44th Hawaii International Conference on System Sciences, HICSS-44 2010, Koloa, Kauai, HI, United States, 4/01/11. https://doi.org/10.1109/HICSS.2011.352

Prototyping an online elective surgery waitlist management system. / Li, Manning; Ceglowski, Andrzej; Lesmana, Tjung Rendy.
Proceedings of the 44th Annual Hawaii International Conference on System Sciences, HICSS-44 2010. ed. / Ralph H. Sprague. 2011. p. 1-10 5718534.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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AB - Excessive waiting time for elective surgery and a lack of information regarding patient's status in the waiting list have left the patients upset and unsatisfied while waiting for their turn to receive the treatment. The situation was made worse by inefficient waitlist management that possibly results in unexpected delay and negative impacts on the health condition of the patients. In this paper, we investigate current waitlist management systems implemented in Australia's five states and suggest a design prototype that could better address patient needs and empower them by providing personalised information about their waitlist status and decision support on implications of changing their preferences.

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Prototyping an online elective surgery waitlist management system

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