Providing outpatient cancer care for CALD patients: a qualitative study

Bróna Nic Giolla Easpaig; Yvonne Tran; Teresa Winata; Klay Lamprell; Diana Fajardo Pulido; Gaston Arnolda; Geoff P. Delaney; Winston Liauw; Kylie Smith; Sandra Avery; Kim Rigg; Johanna Westbrook; Ian Olver; David Currow; Afaf Girgis; Jonathan Karnon; Robyn L. Ward; Jeffrey Braithwaite

doi:10.1186/s13104-021-05724-3

Providing outpatient cancer care for CALD patients: a qualitative study

Bróna Nic Giolla Easpaig^*, Yvonne Tran, Teresa Winata, Klay Lamprell, Diana Fajardo Pulido, Gaston Arnolda, Geoff P. Delaney, Winston Liauw, Kylie Smith, Sandra Avery, Kim Rigg, Johanna Westbrook, Ian Olver, David Currow, Afaf Girgis, Jonathan Karnon, Robyn L. Ward, Jeffrey Braithwaite

^*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

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Abstract

Objective: There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results: Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.

Original language	English
Article number	304
Pages (from-to)	1-8
Number of pages	8
Journal	BMC Research Notes
Volume	14
Issue number	1
DOIs	https://doi.org/10.1186/s13104-021-05724-3
Publication status	Published - 9 Aug 2021

Bibliographical note

Copyright the Author(s) 2021. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

Ambulatory care
CALD
Cancer outpatient
Culturally and linguistically diverse
Ethnography
Minority
Multidisciplinary care
Patient-centred
Qualitative

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Publisher version (open access)Final published version, 873 KBLicence: CC BY

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Nic Giolla Easpaig, B., Tran, Y., Winata, T., Lamprell, K., Fajardo Pulido, D., Arnolda, G., Delaney, G. P., Liauw, W., Smith, K., Avery, S., Rigg, K., Westbrook, J., Olver, I., Currow, D., Girgis, A., Karnon, J., Ward, R. L., & Braithwaite, J. (2021). Providing outpatient cancer care for CALD patients: a qualitative study. BMC Research Notes, 14(1), 1-8. Article 304. https://doi.org/10.1186/s13104-021-05724-3

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abstract = "Objective: There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results: Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.",

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note = "Copyright the Author(s) 2021. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.",

year = "2021",

month = aug,

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doi = "10.1186/s13104-021-05724-3",

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Nic Giolla Easpaig, B , Tran, Y, Winata, T, Lamprell, K, Fajardo Pulido, D, Arnolda, G, Delaney, GP, Liauw, W, Smith, K, Avery, S, Rigg, K, Westbrook, J, Olver, I, Currow, D, Girgis, A, Karnon, J, Ward, RL & Braithwaite, J 2021, 'Providing outpatient cancer care for CALD patients: a qualitative study', BMC Research Notes, vol. 14, no. 1, 304, pp. 1-8. https://doi.org/10.1186/s13104-021-05724-3

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T1 - Providing outpatient cancer care for CALD patients

T2 - a qualitative study

AU - Nic Giolla Easpaig, Bróna

AU - Tran, Yvonne

AU - Winata, Teresa

AU - Lamprell, Klay

AU - Fajardo Pulido, Diana

AU - Arnolda, Gaston

AU - Delaney, Geoff P.

AU - Liauw, Winston

AU - Smith, Kylie

AU - Avery, Sandra

AU - Rigg, Kim

AU - Westbrook, Johanna

AU - Olver, Ian

AU - Currow, David

AU - Girgis, Afaf

AU - Karnon, Jonathan

AU - Ward, Robyn L.

AU - Braithwaite, Jeffrey

N1 - Copyright the Author(s) 2021. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

PY - 2021/8/9

Y1 - 2021/8/9

N2 - Objective: There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results: Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.

AB - Objective: There have been few descriptions of how outpatient cancer care is provided to patients from culturally and linguistically diverse (CALD) communities. As populations who experience disparities in cancer care access and outcomes, deeper understanding is needed to help identify those factors which can shape the receipt of multidisciplinary care in ambulatory settings. This paper reports on data collected and analysed as part of a multicentre characterisation of care in Australian public hospital cancer outpatient clinics (OPCs). Results: Analysis of data from our ethnographic study of four OPCs identified three themes: “Identifying CALD patient language-related needs”; “Capacity and resources to meet CALD patient needs”, and “Making it work for CALD communities.” The care team comprises not only clinicians but also families and non-clinical staff; OPCs serve as “touchpoints” facilitating access to a range of therapeutic services. The findings highlight the potential challenges oncology professionals negotiate in providing care to CALD communities and the ways in which clinicians adapt their practices, formulate strategies and use available resources to support care delivery.

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KW - Multidisciplinary care

KW - Patient-centred

KW - Qualitative

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UR - http://purl.org/au-research/grants/nhmrc/9100002

UR - https://purl.org/au-research/grants/nhmrc/1135048

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DO - 10.1186/s13104-021-05724-3

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AN - SCOPUS:85112241947

SN - 1756-0500

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JO - BMC Research Notes

JF - BMC Research Notes

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Providing outpatient cancer care for CALD patients: a qualitative study

Abstract

Bibliographical note

Keywords

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Centre for Research Excellence in Implementation Science in Oncology (CRE-ISO)

NHMRC Partnership Centre on Health System Sustainability

Cite this

Providing outpatient cancer care for CALD patients: a qualitative study

Abstract

Bibliographical note

Keywords

Access to Document

Other files and links

Fingerprint

Projects

Centre for Research Excellence in Implementation Science in Oncology (CRE-ISO)

NHMRC Partnership Centre on Health System Sustainability

Cite this