@inbook{4bcdb9bb9e4b49cf9db8e35b1ecefeb4,
title = "Public value management: challenge of defining, measuring and reporting for public services",
author = "James Guthrie and Salvatore Russo",
year = "2014",
doi = "10.1108/S2051-663020140000003001",
language = "English",
isbn = "9781784410100",
series = "Studies in Public and Non-Profit Governance",
publisher = "Emerald Group Publishing",
pages = "3--17",
editor = "James Guthrie and Giuseppe Marcon and Salvatore Russo and Federica Farneti",
booktitle = "Public Value Management, Measurement and Reporting",
address = "United Kingdom",
edition = "1st",
}