Quality Area 7: Leadership and service management

Manjula Waniganayake, Kaye Colmer, Sanobia Palkhiwala

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

Original language	English
Title of host publication	The National Quality Standard
Subtitle of host publication	towards continuous improvement
Editors	Bridie Raban
Place of Publication	Albert Park, Victoria
Publisher	Teaching Solutions
Pages	59-69
Number of pages	11
ISBN (Print)	9781921613548
Publication status	Published - 2012

Cite this

@inbook{f75b6b2afb6240d89980714b4751d2b5,

title = "Quality Area 7: Leadership and service management",

author = "Manjula Waniganayake and Kaye Colmer and Sanobia Palkhiwala",

year = "2012",

language = "English",

isbn = "9781921613548",

pages = "59--69",

editor = "Bridie Raban",

booktitle = "The National Quality Standard",

publisher = "Teaching Solutions",

}