Realising information technology benefits in the health sector - The management education agenda

EA More, DG More

Research output: Chapter in Book/Report/Conference proceedingChapter

Abstract

Worldwide the Health Service Delivery Sector is undergoing enormous change and turmoil. Substantial investment in Information Technology (IT) might help make such change more survivable, but to date only a low level investment in IT has occurred within the sector. This relates to relatively limited understanding of IT's real potential in improving the quality of patient care, reducing cost, and improving operational efficiency.

In this paper we make a twofold argument: (a) IT is a key enabler of the type of improvement sought by the sector in quality, patient satisfaction and cost-effectiveness of care delivery, and that, central to the effective implementation and ultimate achievement of such benefit, is a fundamental paradigm shift in the attitude of Australian health service management to the value of information; and (b) structured management education programs (covering the managerial aspects of deploying IT and managing benefits), tailored for health industry managers, must be central to both initial and ongoing health industry education and training programs. Without such management education in the sector the expectations for major improvement by decade's end will not be realised.

Original languageEnglish
Title of host publicationPlace of information technology in management and business education
EditorsBen-Zion Barta, Arthur Tatnall, Peter Juliff
Place of PublicationDordrecht
PublisherSpringer, Springer Nature
Pages145-152
Number of pages8
ISBN (Electronic)9780387350899
ISBN (Print)041279960X, 9781475761931
Publication statusPublished - 1997
EventIFIP TC3/WG3.4 International Conference on the Place of Information Technology in Management and Business Education - MELBOURNE, Australia
Duration: 8 Jul 199612 Jul 1996

Conference

ConferenceIFIP TC3/WG3.4 International Conference on the Place of Information Technology in Management and Business Education
CountryAustralia
CityMELBOURNE
Period8/07/9612/07/96

Keywords

  • information technology management
  • health industry
  • management development
  • technology benefits

Cite this

More, EA., & More, DG. (1997). Realising information technology benefits in the health sector - The management education agenda. In B-Z. Barta, A. Tatnall, & P. Juliff (Eds.), Place of information technology in management and business education (pp. 145-152). Dordrecht: Springer, Springer Nature.