Reduced processing decision support for competent firefighters

Nathan Perry*, Mark Wiggins, Merilyn Childs, Gerard Fogarty

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

Abstract

Decision support systems have been proposed as a means of extending the information processing capabilities of less experienced operators by reducing the amount of information to be processed at a given point in time. Conducted in a firefighting context, the current study examined whether the decision-making performance of inexperienced Incident Commanders could be improved with the use of three decision support systems that differed in their demands for information processing. Although the results revealed that the implementation of a reduced processing strategy was associated with a reduction in decision time, the decision accuracy of the inexperienced Incident Commanders did not approach the decision accuracy of the experienced Incident Commanders. The evidence suggests that experienced Incident Commanders were acquiring features that were more relevant to the decision-task. These results highlight some of the limitations to the implementation of decision support systems. Mechanisms may be needed to ensure that less experienced operators are processing relevant information when using reduced processing interfaces.

Original languageEnglish
Title of host publication53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
Place of PublicationNew York
PublisherHuman Factors and Ergonomics Society
Pages379-383
Number of pages5
Volume1
ISBN (Print)9781615676231
Publication statusPublished - 2009
Event53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009 - San Antonio, TX, United States
Duration: 19 Oct 200923 Oct 2009

Other

Other53rd Human Factors and Ergonomics Society Annual Meeting 2009, HFES 2009
CountryUnited States
CitySan Antonio, TX
Period19/10/0923/10/09

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