Research methods to visualise the complexity of intellectual capital

John C. Dumay, Suresh Cuganesan

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review


Within the IC literature, an increasing number of calls have been made to acknowledge and empirically investigate the complexity of IC in organisational settings. This paper presents a research method to visualise the complex inter-relationships between the various IC elements as enacted in organisations. It draws on the Cynefin framework (Kurtz and Snowden, 2003; Snowden, 2005; Snowden, 2006) and utilises both qualitative and quantitative data to provide context and explanation about the interrelationships between IC elements and value creation within a particular organisational setting.
Original languageEnglish
Title of host publicationManaging our intellectual and social capital
Subtitle of host publicationproceedings of the 21st ANZAM Conference, 4-7 December 2007, Sofitel Wentworth, Sydney
EditorsRoss Chapman
Place of PublicationCanning Bridge, W.A.
PublisherPromaco Conventions
Number of pages17
ISBN (Print)1863081402
Publication statusPublished - 2007
EventAustralian and New Zealand Academy of Management Conference (21st : 2007) - Sydney, Australia
Duration: 4 Dec 20077 Dec 2007


ConferenceAustralian and New Zealand Academy of Management Conference (21st : 2007)


  • narrative analysis
  • case study
  • mixed methods
  • intellectual capital
  • complexity


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