Satisfaction and Repurchase

Improving Model Fit and Prediction

Suzan Burton

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

28 Citations (Scopus)
Original languageEnglish
Title of host publicationAMA Servsig Services Research Conference. Popping Corks on New Service Paradigms Proceedings
EditorsD Laperet
Place of PublicationReims France
PublisherAmerican Marketing Association
Pages1-6
Number of pages6
Publication statusPublished - 2003
EventAmerican Marketing Association Servsig Services Research Conference - Reims France, France
Duration: 12 Jun 200314 Jun 2003

Conference

ConferenceAmerican Marketing Association Servsig Services Research Conference
CountryFrance
CityReims France
Period12/06/0314/06/03

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