Self-reported Non-Specific Neck Pain (NSNP) is associated with presenteeism and biopsychosocial factors among office workers

Purpose: The purpose of this paper is to examine the relationship between self-reported non-specific neck pain (NSNP) with presenteeism and biopsychosocial factors in office workers. 

Design/methodology/approach: This cross-sectional study was conducted on office workers (n=119) from four workplaces in Sydney, Australia. Data were collected using online questionnaires comprising the Neck Pain and Disability Scale, Neck Bournemouth Index and Stanford Presenteeism Scale 6. Psychosocial factors were explored given their etiological and maintenance roles in musculoskeletal disorders. A combination of linear, generalised linear and ordinal regression models were applied. 

Findings: The study found that presenteeism was significantly associated with NSNP. Psychosocial factors such as concentration, emotional stress, anxiety, depression and outlook were found to be associated with increased NSNP. 

Research limitations/implications: This research has implications as it expands understanding of the interplay between presenteeism and NSNP and psychosocial factors in the workplace. 

Originality/value: The study identified the importance of organisations being able to identify when an office worker may be working while experiencing NSNP and how they may best support their employee’s recovery to prevent long-term disability and work productivity issues. These findings inform workplace policy formation by public health agencies.