Semper gumby sub rosa: Adaptability in a healthcare setting

Robert L. Wears, Shawna J. Perry

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

2 Citations (Scopus)

Abstract

Clinical work is accomplished by complex, highly distributed, joint cognitive systems, and involves high levels of uncertain and ambiguity. Hospital emergency departments in particular must adapt to uncertainty, ambiguity, and change on a variety of different time scales. Many of these adaptations are unofficial, in part because they cannot be specified in advance, and in part because the official models of healthcare work do not include them. This paper presents two case studies of adaptation in the ED and uses them to explore implications for cognitive engineering and design.

Original languageEnglish
Title of host publication52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
Place of PublicationSanta Monica, Calif.
Pages319-322
Number of pages4
Volume1
Publication statusPublished - 2008
Externally publishedYes
Event52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008 - New York, NY, United States
Duration: 22 Sep 200826 Sep 2008

Other

Other52nd Human Factors and Ergonomics Society Annual Meeting, HFES 2008
CountryUnited States
CityNew York, NY
Period22/09/0826/09/08

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