Services marketing: concepts, strategies and cases

K. Douglas Hoffman, John E. G. Bateson, Gregory Elliott, Dawn Birch

Research output: Book/ReportTextbook

Original languageEnglish
Place of PublicationAustralia
PublisherCengage Learning
Number of pages490
Edition1st. Asia-Pacific
ISBN (Print)9780170135207
Publication statusPublished - 2010

Cite this