Smart sociotechnical CIM systems. Beyond island solutions and turnkey philosophies

Richard Badham*, Simon Wilson

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

5 Citations (Scopus)


The guiding agenda of international programs promoting intelligent manufacturing systems (IMS) has been the creation of advanced machines with artificial intelligence capable of coping with the complex and changing conditions that threaten to disrupt the increasingly 'automatic' factory. This article argues that this needs to be broadened to incorporate the development of integrated sociotechnical production systems that effectively combine human and technical resources in creating 'smart' systems capable of adapting technologies to firm specific conditions, utilizing data bases, customizing software rules and procedures, and ensuring the ongoing development of the sociotechnical system. This requires greater attention to the human resources and organizational requirements of interdisciplinary system design and implementation. In making this argument, the article draws upon recent Australian case study experiences in the implementation and customization of integrated CAD/CAM systems and European research into human-centered CIM design.

Original languageEnglish
Pages (from-to)117-133
Number of pages17
JournalThe International journal of human factors in manufacturing
Issue number2
Publication statusPublished - Apr 1993
Externally publishedYes


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