SMEs and cloud computing: the benefits to the national economy and global competitiveness

Bahjat Fakieh, Yvette Blount, Peter Busch

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

8 Citations (Scopus)


Small and Medium sized Enterprises (SMEs) play an important role in national economies and global competitiveness. SMEs contribute to job creation and improve the socio-economic status of workers by providing work and supply goods and services for the economy. SMEs therefore directly contribute to increasing national Gross Domestic Product (GDP. Cloud computing has the potential to increase SMEs’ productivity and outcomes by providing affordable and up to date access to information and communications technology (ICT). In addition, utilising cloud-based services improves business innovation in SMEs and opens a channel to the global market that gives firms more opportunities to compete and be successful. This study consists of three main sections: a national economy section to highlight the significance of SMEs and how cloud computing can boost business outcomes that could result in improving the local economy. The second part is an overview of the technologies for SME cloud adoption. The third section discusses a study of adopting cloud computing by Australian SMEs in the period (2014-2015). The significance of this paper is twofold. Firstly, the paper provides a literature analysis to show how cloud computing contributes to the national economy. Secondly, the paper quantifies the adoption rate of cloud computing by SMEs in the Australian context. Future research will establish the critical success factors and challenges for SMEs utilising cloud services. The Australian context is used because Australia has characteristics such as a large geographical footprint, small population and in a different time zone to many markets. The paper concludes by suggesting future research directions.
Original languageEnglish
Title of host publicationEMCIS 2016
Subtitle of host publicationProceedings of the 13th European, Mediterranean & Middle Eastern Conference on Information Systems
EditorsMarinos Themistocleous, Vincenzo Morabito, Ahmad Ghoneim
Place of PublicationKrakow, Poland
Number of pages14
ISBN (Electronic)9789606897092
Publication statusPublished - 2016
EventEuropean, Mediterranean & Middle Eastern Conference on Information Systems (13th : 2016) - Krakow, Poland
Duration: 23 Jun 201624 Jun 2016


ConferenceEuropean, Mediterranean & Middle Eastern Conference on Information Systems (13th : 2016)
CityKrakow, Poland


  • Cloud computing
  • SMEs
  • Australian SMEs
  • Small and Medium sized Enterprises
  • National economy
  • competitive advantage
  • global competitiveness


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