Socially responsible diversity management

Jawad Syed*, Robin Kramar

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

41 Citations (Scopus)


The purpose of this article is to develop a conceptual framework to describe 'socially responsible diversity management'. This framework seeks to demonstrate that the desired social justice outcomes of affirmative action programs and the business benefits of diversity management programs can be achieved but only by undertaking initiatives at a number of levels. Traditional approaches to affirmative action have been unsuccessful in achieving their goal of equitable labour market outcomes and it is unclear that diversity management programs have contributed to business outcomes. The article argues that neither affirmative action nor diversity management has been able to fully achieve its objectives because of a number of limitations. The article argues that organisations can achieve better business outcomes, as well as equity outcomes associated with a diverse workforce, by adopting a relational, multilevel framework of managing diversity. Such a framework provides for the creation of what is termed 'socially responsible diversity management'.

Original languageEnglish
Pages (from-to)639-651
Number of pages13
JournalJournal of Management and Organization
Issue number5
Publication statusPublished - Nov 2009


  • Affirmative action
  • Diversity management
  • Multicultural organisation
  • Relational framework
  • Socially responsible diversity management


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