Abstract
In discussions of the quality and safety problems of modern, Western health care, one of the most frequently heard criticisms has been that: “It is not standardised”. This paper explores issues around standardisation that illustrate its surprising complexity, its potential advantages and disadvantages, and its political and sociological implications in the hope that discourses around standardisation might become more fruitful.
Original language | English |
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Pages (from-to) | 89-94 |
Number of pages | 6 |
Journal | Cognition, Technology and Work |
Volume | 17 |
Issue number | 1 |
DOIs | |
Publication status | Published - 2014 |
Externally published | Yes |
Keywords
- Complexity
- Quality
- Resilience
- Safety
- Standardisation
- Taylorism