Storytelling integration of the Internet of Things into business processes

Zakaria Maamar*, Mohamed Sellami, Noura Faci, Emir Ugljanin, Quan Z. Sheng

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

6 Citations (Scopus)

Abstract

This paper discusses the integration of Internet of Things (IoT) into Business Processes (BPs). To define the business logic of thing-aware BPs, existing approaches extend traditional workflow languages (i.e., who does what, why, when, and where) with constructs like things’ roles. However, this way of defining the business logic restricts things’ operations and, thus, hinders them from initiating ad-hoc/opportunistic collaboration with peers. To overcome this limitation, we tap into the storytelling principles to introduce the concept of Process of Things (PoT) as a new way of integrating IoT into BPs. A PoT is specified as a story whose script indicates the characters that things will play as well as the scenes that will feature these things. A PoT, also, allows things to collaborate by offering value-added services to end-users. For demonstration purposes, a hospital scenario is implemented using a combination of real and simulated sensors along with different IoT technologies and communication protocols.

Original languageEnglish
Title of host publicationBusiness Process Management Forum
Subtitle of host publicationBPM Forum 2018, Proceedings
EditorsMathias Weske, Marco Montali, Ingo Weber, Jan vom Brocke
Place of PublicationCham
PublisherSpringer, Springer Nature
Pages127-142
Number of pages16
ISBN (Electronic)9783319986517
ISBN (Print)9783319986500
DOIs
Publication statusPublished - Aug 2018
Event16th International Conference on Business Process Management Forum, BPM Forum 2018 - Sydney, Australia
Duration: 9 Sep 201814 Sep 2018

Publication series

NameLecture Notes in Business Information Processing
Volume329
ISSN (Print)1865-1348

Conference

Conference16th International Conference on Business Process Management Forum, BPM Forum 2018
CountryAustralia
CitySydney
Period9/09/1814/09/18

Keywords

  • Business process management
  • Healthcare
  • Internet of Things
  • Storytelling

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