System for reporting and analysing incidents

Catherine Mandel, William Runciman

Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review

2 Citations (Scopus)


Incident reporting is a key safety tool in high-risk sectors, including healthcare. To be effective, an incident reporting system must be well constructed and reporting encouraged and supported. The presence of a fair and just culture in the workplace, where reporting is seen as a means of improving patient care, and not a tool to punish others, encourages open and honest reporting. This chapter outlines the rationales, benefits, issues, and features essential for an incident reporting system for radiology and medical imaging by using the Radiology Events Register (RaER) as an example. The challenges limiting incident reporting and the possible solutions are also presented.
Original languageEnglish
Title of host publicationRadiological safety and quality
Subtitle of host publicationparadigms in leadership and innovation
EditorsLawrence Lau, Kwan-Hoong Ng
Place of PublicationDordrecht
PublisherSpringer, Springer Nature
Number of pages19
ISBN (Electronic)9789400772564
ISBN (Print)9789400772557
Publication statusPublished - 2014
Externally publishedYes


  • incident report
  • near miss
  • patient safety
  • radiology error
  • risk management


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