System for reporting and analysing incidents

Catherine Mandel; William Runciman

doi:10.1007/978-94-007-7256-4_11

System for reporting and analysing incidents

Catherine Mandel, William Runciman

Research output: Chapter in Book/Report/Conference proceeding › Chapter › peer-review

2 Citations (Scopus)

Abstract

Incident reporting is a key safety tool in high-risk sectors, including healthcare. To be effective, an incident reporting system must be well constructed and reporting encouraged and supported. The presence of a fair and just culture in the workplace, where reporting is seen as a means of improving patient care, and not a tool to punish others, encourages open and honest reporting. This chapter outlines the rationales, benefits, issues, and features essential for an incident reporting system for radiology and medical imaging by using the Radiology Events Register (RaER) as an example. The challenges limiting incident reporting and the possible solutions are also presented.

Original language	English
Title of host publication	Radiological safety and quality
Subtitle of host publication	paradigms in leadership and innovation
Editors	Lawrence Lau, Kwan-Hoong Ng
Place of Publication	Dordrecht
Publisher	Springer, Springer Nature
Pages	203-221
Number of pages	19
ISBN (Electronic)	9789400772564
ISBN (Print)	9789400772557
DOIs	https://doi.org/10.1007/978-94-007-7256-4_11
Publication status	Published - 2014
Externally published	Yes

Keywords

incident report
near miss
patient safety
radiology error
risk management

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10.1007/978-94-007-7256-4_11

Cite this

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System for reporting and analysing incidents

Abstract

Keywords

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