Tacit knowledge characteristics

a research methodology

Peter Busch, Debbie Richards, C. N. G. 'Kit' Dampney

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

Abstract

Little literature deals with the measurement or mapping of tacit knowledge. Our approach makes use of expert vs. novice comparisons as a means of interpreting the likelihood of an individual possessing such knowledge. The incorporation of formal concept analysis provides an alternative visualisation of questionnaire responses. Social network analysis maps the flows or likely non-flows between individuals within the IS domain. Such an approach allows us to visualise the potential for tacit knowledge bottle necking. Initial results seem to indicate that certain personnel, who may not necessarily be senior may be tacit knowledge receptors, whilst other employees may actually be inhibiting tacit knowledge flows within the workplace.
Original languageEnglish
Title of host publicationEnabling Organisations and Society through Information Systems
Subtitle of host publicationProceedings of the Thirteenth Australasian Conference on Information Systems
EditorsAndrew Wenn, Michael McGrath, Frada Burstein
Place of PublicationMelbourne
PublisherSchool of Information Systems, Victoria University, Melbourne
Pages87-101
Number of pages15
ISBN (Print)1862726159
Publication statusPublished - 2002
EventAustralasian Conference on Information Systems - Melbourne
Duration: 4 Dec 20026 Dec 2002

Conference

ConferenceAustralasian Conference on Information Systems
CityMelbourne
Period4/12/026/12/02

Keywords

  • AL01 knowledge representation
  • AL04 knowledge acquisition
  • AP psychology
  • AI0801 positivist perspective
  • DD07 information flows
  • FC15 IS models
  • HB26 simulation and modelling IS
  • Formal Concept Analysis
  • Social Network Analysis
  • tacit knowledge
  • diffusion of knowledge

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