Tailoring Computerised Interventions to Client Needs

Beryl Hesketh, Melanie Gleitzman, Robert Pryor

Research output: Contribution to journalArticlepeer-review

3 Citations (Scopus)


The results are reported of an experimental study in which 91 subjects rated the perceived helpfulness of three computerised interventions - a work values inventory (WAPS), a job-bank (JOB), and a decisions exercise (DECISIONS) - for hypothetical clients with identity, self-awareness, opportunity-awareness, decision-making and implementation problems. As predicted, WAPS was perceived as most helpful for clients with a self-awareness problem, JOB for clients with an opportunity-awareness problem, and DECISIONS for clients with a decision-making problem. Potential applications of the model implicit in the study to counsellor training, to the assessment of client problems and to careers education programmes are discussed.

Original languageEnglish
Pages (from-to)19-33
Number of pages15
JournalBritish Journal of Guidance & Counselling
Issue number1
Publication statusPublished - 1 Jan 1989
Externally publishedYes


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