@inbook{3b0c0c63f2654ec2805055dae4e2321d,
title = "Teaching the communication of empathy in patient-centered medicine",
abstract = "Empathy is a recurring theme in teaching clinical communication within the profession of general practice. Drawing upon analysis of the discourse of a challenging primary care consultation, this chapter describes how clinically effective empathy is interactionally accomplished. In light of this analysis, particular challenges facing some IMGs in communicating empathy are discussed. A pedagogical approach is suggested that makes use of authentic discourse data as a means to enhance the ability of doctors to communicate empathy in their interactions with patients.",
author = "Catherine O'Grady",
year = "2011",
doi = "10.1108/S2041-272X(2011)0000005009",
language = "English",
isbn = "9781780523842",
series = "Innovation and leadership in English Language Teaching",
publisher = "Emerald Group Publishing",
pages = "43--72",
editor = "Hoekje, {Barbara J.} and Tipton, {Sara M}",
booktitle = "English language and the medical profession",
address = "United Kingdom",
}