Teaching the communication of empathy in patient-centered medicine

Catherine O'Grady

Research output: Chapter in Book/Report/Conference proceedingChapter

1 Citation (Scopus)


Empathy is a recurring theme in teaching clinical communication within the profession of general practice. Drawing upon analysis of the discourse of a challenging primary care consultation, this chapter describes how clinically effective empathy is interactionally accomplished. In light of this analysis, particular challenges facing some IMGs in communicating empathy are discussed. A pedagogical approach is suggested that makes use of authentic discourse data as a means to enhance the ability of doctors to communicate empathy in their interactions with patients.
Original languageEnglish
Title of host publicationEnglish language and the medical profession
Subtitle of host publicationinstructing and assessing the communication skills of international physicians
EditorsBarbara J. Hoekje, Sara M Tipton
Place of PublicationLondon
PublisherEmerald Group Publishing
Number of pages30
ISBN (Print)9781780523842
Publication statusPublished - 2011

Publication series

NameInnovation and leadership in English Language Teaching
PublisherEmerald Group Publishing
ISSN (Print)2041-272X

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