Teaching user centered conceptual design using cross-cultural personas and peer reviews for a large cohort of students

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

2 Citations (Scopus)

Abstract

It is important that Software Engineering and Information Technology students learn techniques to conceive solutions that are centered on the users. Users are often from many different cultures; hence an awareness of cultural differences is an important concept for students to grasp. Particularly when class sizes are large, access to users that would allow the students to practice User-Centered design principles is not feasible. Different methodologies must be pursued to teach students the principles of design. This paper presents peer review and personas, archetypical users of an application, as techniques for teaching User-Centered conceptual design to a large cohort of students. We provided a persona from a set of six personas, each authored to represent two different cultures (Australian or Vietnamese), to 153 undergraduate students at an Australian university to conceive design solutions for the persona. Later, the students were exposed to all of the personas and then they peer reviewed each other’s design artifacts. From the comments left by the students we conclude that the technique has met its learning objectives.
Original languageEnglish
Title of host publicationProceedings 2019 IEEE/ACM 41st International Conference on Software Engineering
Subtitle of host publicationSoftware Engineering Education and Training ICSE-SEET 2019
Place of PublicationPiscataway, NJ
PublisherInstitute of Electrical and Electronics Engineers (IEEE)
Pages62-73
Number of pages12
ISBN (Electronic)9781728110004
DOIs
Publication statusPublished - 1 May 2019
Event41st IEEE/ACM International Conference on Software Engineering, ICSE 2019: Software Engineering Education and Training - Montreal, Canada
Duration: 25 May 201931 May 2019

Conference

Conference41st IEEE/ACM International Conference on Software Engineering, ICSE 2019
CountryCanada
CityMontreal
Period25/05/1931/05/19

Keywords

  • persona
  • peer review
  • Holistic Persona
  • teaching User-Centered Design
  • conceptual design

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