Television's glocal advertising in veridical product narrative: a SE Asian reception study of consumer alignment/alienation

Drawing on post-Marxist screen reception studies in Malaysia, our article establishes a theoretical framework enabling analysis of consumer identification with/cultural distancing from television advertising and its aesthetics. We develop a hermeneutic model of audience response to audio-visual text as ludic or play-like in cognitively pursuing a meaning for veridical (mediated yet transparently accessible) marketing narrative sketches of everyday life transcended. Illustrating and illuminating this thesis, we report on a small SE Asian university research project whose participants articulate written reactions to two televised advertisements displaying transcultural product morphing (or glocal goods). Customer identification with consumers shown in television marketing is argued to be fundamentally hermeneutic. Brought into focus through analysis, that is, customer/consumer alignment is conceptual, conscious, and cultural where both project (expect and establish) a screen narrative shared epistemologically (as interpretative knowledge) and ontologically (as involving their activity). The reader's propositional identification with a text's perceived normative statement is enabled. On the other hand, discourses of consumer alienation emerge in response to advertisements inappropriately addressing audience horizons of expectation.