Ten years of research in intercultural communication competence (2003-2013): a retrospective

Lily A. Arasaratnam

Research output: Contribution to journalArticlepeer-review

22 Citations (Scopus)


This study presents a review of journal articles published in the period of 2003 - 2013 on the subject of intercultural communication competence (N = 70). The articles were identified on the basis of having either "intercultural competence" or "intercultural effectiveness" (or variations thereof) in their title. The articles are divided into broad categories of contextual articles, models, assessment, reflective pieces, and empirical studies that particularly contribute to new knowledge. The resulting discussion identifies the need for including multiple-disciplinary perspectives in research, common findings over the past decade, and the need for more focus on building theory through collaborative projects.

Original languageEnglish
Number of pages12
JournalJournal of Intercultural Communication
Issue number35
Publication statusPublished - Jul 2014


  • intercultural communication competence
  • literature review


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