The Apollo accreditation program: a web-based Joint Commission International standards compliance management tool

Shaveta Dewan, Anupam Sibal, R. S. Uberoi, Ishneet Kaur, Yogamaya Nayak, Sujoy Kar, Gaurav Loria, G. Yatheesh, V. Balaji

Research output: Contribution to journalArticlepeer-review

Abstract

Creating and implementing processes to deliver quality care in compliance with accreditation standards is a challenging task but even more daunting is sustaining these processes and systems. There is need for frequent monitoring of the gap between the expected level of care and the level of care actually delivered so as to achieve consistent level of care. The Apollo Accreditation Program (AAP) was implemented as a web-based single measurable dashboard to display, measure and compare compliance levels for established standards of care in JCI accredited hospitals every quarter and resulted in an overall 15.5% improvement in compliance levels over one year.

Original languageEnglish
Pages (from-to)31-34
Number of pages4
JournalWorld hospitals and health services : the official journal of the International Hospital Federation
Volume50
Issue number4
Publication statusPublished - 2014
Externally publishedYes

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