The application of social network analysis to knowledge management

Peter Busch*, Debbie Richards

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contribution

1 Citation (Scopus)
8 Downloads (Pure)

Abstract

Relationships play an important role in tacit knowledge transfer. At the same time, it is difficult to understand the relationships individuals have with one another in the workplace. One technique for doing so is that of Social Network Analysis (SNA). We examine the role that SNA can play in determining whether tacit knowledge is being transferred between personnel. The outcomes from our research suggest that firm size, level of IT usage and meeting type will affect how likely tacit knowledge can be transferred within an organisation.

Original languageEnglish
Title of host publicationACIS 2005 Proceedings - 16th Australasian Conference on Information Systems
EditorsBruce Campbell, Deborah Bunker, Jim Underwood
Place of PublicationSydney, Australia
PublisherACIS
Pages1-10
Number of pages10
Publication statusPublished - 2005
Event16th Australasian Conference on Information Systems, ACIS - 2005 - Sydney, Australia
Duration: 29 Nov 20052 Dec 2005

Other

Other16th Australasian Conference on Information Systems, ACIS - 2005
CountryAustralia
CitySydney
Period29/11/052/12/05

Bibliographical note

Copyright the Author(s) 2005. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

  • Knowledge flows
  • Social network analysis
  • Tacit knowledge

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