The application of social network analysis to knowledge management

Peter Busch; Debbie Richards

The application of social network analysis to knowledge management

Peter Busch^*, Debbie Richards

^*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

2 Citations (Scopus)

20 Downloads (Pure)

Abstract

Relationships play an important role in tacit knowledge transfer. At the same time, it is difficult to understand the relationships individuals have with one another in the workplace. One technique for doing so is that of Social Network Analysis (SNA). We examine the role that SNA can play in determining whether tacit knowledge is being transferred between personnel. The outcomes from our research suggest that firm size, level of IT usage and meeting type will affect how likely tacit knowledge can be transferred within an organisation.

Original language	English
Title of host publication	ACIS 2005 Proceedings - 16th Australasian Conference on Information Systems
Editors	Bruce Campbell, Deborah Bunker, Jim Underwood
Place of Publication	Sydney, Australia
Publisher	ACIS
Pages	1-10
Number of pages	10
Publication status	Published - 2005
Event	16th Australasian Conference on Information Systems, ACIS - 2005 - Sydney, Australia Duration: 29 Nov 2005 → 2 Dec 2005

Other

Other	16th Australasian Conference on Information Systems, ACIS - 2005
Country/Territory	Australia
City	Sydney
Period	29/11/05 → 2/12/05

Bibliographical note

Copyright the Author(s) 2005. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

Keywords

Knowledge flows
Social network analysis
Tacit knowledge

Access to Document

Publisher version (open access).pdfFinal published version, 422 KB

Cite this

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title = "The application of social network analysis to knowledge management",

abstract = "Relationships play an important role in tacit knowledge transfer. At the same time, it is difficult to understand the relationships individuals have with one another in the workplace. One technique for doing so is that of Social Network Analysis (SNA). We examine the role that SNA can play in determining whether tacit knowledge is being transferred between personnel. The outcomes from our research suggest that firm size, level of IT usage and meeting type will affect how likely tacit knowledge can be transferred within an organisation.",

keywords = "Knowledge flows, Social network analysis, Tacit knowledge",

author = "Peter Busch and Debbie Richards",

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The application of social network analysis to knowledge management. / Busch, Peter ; Richards, Debbie.
ACIS 2005 Proceedings - 16th Australasian Conference on Information Systems. ed. / Bruce Campbell; Deborah Bunker; Jim Underwood. Sydney, Australia: ACIS, 2005. p. 1-10.

Research output: Chapter in Book/Report/Conference proceeding › Conference proceeding contribution › peer-review

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AU - Richards, Debbie

N1 - Copyright the Author(s) 2005. Version archived for private and non-commercial use with the permission of the author/s and according to publisher conditions. For further rights please contact the publisher.

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N2 - Relationships play an important role in tacit knowledge transfer. At the same time, it is difficult to understand the relationships individuals have with one another in the workplace. One technique for doing so is that of Social Network Analysis (SNA). We examine the role that SNA can play in determining whether tacit knowledge is being transferred between personnel. The outcomes from our research suggest that firm size, level of IT usage and meeting type will affect how likely tacit knowledge can be transferred within an organisation.

AB - Relationships play an important role in tacit knowledge transfer. At the same time, it is difficult to understand the relationships individuals have with one another in the workplace. One technique for doing so is that of Social Network Analysis (SNA). We examine the role that SNA can play in determining whether tacit knowledge is being transferred between personnel. The outcomes from our research suggest that firm size, level of IT usage and meeting type will affect how likely tacit knowledge can be transferred within an organisation.

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KW - Tacit knowledge

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M3 - Conference proceeding contribution

AN - SCOPUS:84869139651

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BT - ACIS 2005 Proceedings - 16th Australasian Conference on Information Systems

A2 - Campbell, Bruce

A2 - Bunker, Deborah

A2 - Underwood, Jim

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T2 - 16th Australasian Conference on Information Systems, ACIS - 2005

Y2 - 29 November 2005 through 2 December 2005

ER -

The application of social network analysis to knowledge management

Abstract

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Bibliographical note

Keywords

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