This paper looks at research that is being currently undertaken on a significant self-exclusion program for problem gamblers in Australia. With the enormous success of the self-exclusion scheme that has swelled to over 3000 participants, difficulties have been encountered in how to deal with the relevant issues of identification of potential transgressors. The introduction of modern technology is seen as a possible way of overcoming the difficulties of manual detection, but it too involves its own problems of privacy, cost, legal issues along with technological, workplace and other hurdles that must be overcome. The results of a three-year survey of this special group of gamblers reveal a profile of fascinating insights into their lifestyles and attitudes. This understanding is essential for the gaming operator to remain in business and comply with their legal responsibilities.
|Number of pages||5|
|Journal||Review of business research|
|Publication status||Published - 2007|
- problem gamblers
- slot machines