Research on online social networks (OSNs) has focused overwhelmingly on their benefits and potential, with their negative effects overlooked. This study builds on the limited existing work on the so-called ‘dark side’ of using OSNs. The authors conducted a systematic review of selected databases and identified 46 negative effects of using OSNs from the users’ perspective, which is a rich spectrum of users’ negative experiences. This article then proposed nomenclature and taxonomy for the dark side of using OSNs by grouping these negative effects into six themes: cost of social exchange, cyberbullying, low performance, annoying content, privacy concerns and security threats. This study then conducted structured interviews with experts to confirm the sense-making and validity of the proposed taxonomy. This study discusses the confirmed taxonomy and outlines directions for future research.
|Number of pages||21|
|Journal||Journal of Global Information Management|
|Publication status||Published - Nov 2021|
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- Adverse Consequence
- Dark Side
- Negative Effects
- Online Social Networks
- Adverse Consequences