The Delphi technique as a participatory methodology in design, development and evaluation of t-learning: E-learning evaluation as a social practice

Andreja Istenic Starcic*, Matej Zajc, Mag. Kemal Alic

*Corresponding author for this work

    Research output: Chapter in Book/Report/Conference proceedingChapterpeer-review


    The Delphi technique is researched and presented as a participatory methodology in expert design, development, testing and evaluation of t-learning. It is formed from the evaluation perspective of social relations when defining educational evaluations in e-learning, illustrating it on t-learning as a constitutive part of e-learning. Television (TV) has been maintaining its predominant broadcasting, centralised transmission and programme production applications. For this reason, its role in education and training has been lagging behind in the past decades. By introducing interactive digital TV, the space became promising for the development of its new applications, and thus, for reinforcing its role in education and training. How t-learning will respond to the challenges and take place within e-learning mainly depends on how potentials of interactive digital TV will be integrated and used in the educational arena. The Delphi technique - proven to be successful in confronting and clarifying the issues of planning and development - has led to a consensus of all the stakeholders to set up technical and pedagogical guidelines for t-learning. The methodology of the Delphi approach to the issue is described and critically assessed in the framework of a real practical case and good practice focusing on t-learning general guidelines and development of a t-learning course. There have been several t-learning courses developed; an in-depth analysis is presented for one of the topics for the area of 'Development of traffic skills'. When planning t-learning, diverse end-user groups should be considered. TV is the main information medium for groups with no or low access to computer with Internet connection. Some of these groups are having gaps in their digital literacy and therefore are more vulnerable to digital exclusion. On the other hand, young generations which are highly digitally literate are shifting the TV use into the computer use, thus providing a higher level of interactivity. At the end of our study, the main characteristics of educational evaluation as social practice are highlighted in order to identify the main roles of stakeholders and indicators to be used in e-learning evaluation.

    Original languageEnglish
    Title of host publicationEvaluation in e-Learning
    EditorsYannis Psaromiligkos, Athanasios Spyridakos, Symeon Retalis
    Place of PublicationNew York
    PublisherNova Science Publishers
    Number of pages14
    ISBN (Electronic)9781620811061, 1620811065
    ISBN (Print)9781631173417, 9781619429420
    Publication statusPublished - 2012


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