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The double-edged effect of cognitive diversity on team creativity: the roles of cognitive conflict and cognitive trust

Tian Wang, Rebecca Kechen Dong, Jianhua Zhu*, Jiuying Sun, Ying Lu

*Corresponding author for this work

Research output: Contribution to journal › Article › peer-review

Abstract

There is broad consensus about the value of cognitive diversity in enabling organizations to achieve innovative outcomes. However, empirical evidence concerning the relationship between cognitive diversity and team creativity remains mixed. This study examines the complex effects of cognitive diversity on team creativity from the perspective of teams as information processors. Analyzing survey data from 103 teams, the study reveals that cognitive diversity has an inverted U-shaped effect on team creativity. Furthermore, cognitive conflict plays a significant mediating role in this nonlinear relationship, while cognitive trust reduces the impact of cognitive diversity on team conflict. In exploring the relationship between cognitive diversity and team creativity, this study provides not only theoretical insights into boundary conditions for the value of cognitive diversity but also practical guidance for managing diverse teams.

Original languageEnglish
Article number115817
Pages (from-to)1-12
Number of pages12
JournalJournal of Business Research
Volume203
DOIs
Publication statusPublished - Jan 2026

Keywords

  • Cognitive conflict
  • Cognitive diversity
  • Cognitive trust
  • Team creativity

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