The Dynamics of Customer Engagement: Does Service Experience Matter?

Research output: Contribution to conferenceAbstract

Original languageEnglish
Pages1-1
Number of pages1
Publication statusPublished - 2010
Externally publishedYes
EventISES Global Conference on Service Excellence 2010: Service Innovations Creating Sustainable Growth - Singapore Management Uni, SINGAPORE
Duration: 21 Jul 201023 Jul 2010

Conference

ConferenceISES Global Conference on Service Excellence 2010: Service Innovations Creating Sustainable Growth
CitySingapore Management Uni, SINGAPORE
Period21/07/1023/07/10

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