The impact of virtual agent personality on a shared mental model with humans during collaboration

Nader Hanna, Deborah Richards

Research output: Chapter in Book/Report/Conference proceedingConference proceeding contributionpeer-review

4 Citations (Scopus)

Abstract

The development of a Shared Mental Model (SMM) between team members and effecti'e communication of the shared knowledge have been ftwnd to improve teamwork perfiwtnance. However, humans may differ in how they produce and perceive communication acts according to their personality traits and this will affect development of the SMM. Whether, this is true of heterogeneous teams involving human and intelligent virtual agents (WAs) is unknown. In this paper, we explore the impact of IVA's with two different combinations of personality traits, i.e. extraversion and agreeableness. on the development of a SMM with human teammates. Additionally, this study investigated the influence of the match in the two personality traits between IVAs and humans on the development of a SMM. The results showed that agreeable lVAs positively impacted on the development of taskwork and teamwork SMMs; whereas extraversion did not influence development of the SMM. Moreover, when the collaborating human and IVA had matching agreeableness personality traits there was a positive influence on the SMM between them and better performance outcomes.

Original languageEnglish
Title of host publicationProceedings of the 2015 International Conference on Autonomous Agents and Multiagent Systems
Place of PublicationNew York
PublisherAssociation for Computing Machinery
Pages1777-1778
Number of pages2
ISBN (Print)9781450334136
Publication statusPublished - 2015
Event14th International Conference on Autonomous Agents and Multiagent Systems, AAMAS - 2015 - Istanbul, Turkey
Duration: 4 May 20158 May 2015

Publication series

NameACM International Conference on Autonomous Agents and Multiagent Systems Proceedings
PublisherAssociation for Computing Machinery
ISSN (Print)1548-8403

Other

Other14th International Conference on Autonomous Agents and Multiagent Systems, AAMAS - 2015
CountryTurkey
CityIstanbul
Period4/05/158/05/15

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